Returns & Exchanges
At APEX Supply Co., we stand behind the quality of our home goods and offer a hassle-free 30-day return policy for unused items in their original packaging. We aim to ensure your home renovation or decor project is supported by products that meet your exact standards.
Initiate Your Request
Log into your customer portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original manufacturer packaging, ensuring all hardware, manuals, and protective inserts are included to avoid restocking fees.
Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.
Inspection and Refund
Once our warehouse team inspects the returned goods for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing